Sign In

Release notes

Weekly summaries of what is new and improved in our product.

Last generated: May 24, 2026

Week of May 18, 2026

This week we added a persona chat to be more helpful and context-aware.

UpdatesPage.stats

Highlights

  • Persona chat now leverages findings from related studies to provide more relevant, context-aware responses and suggestions.
  • Shared persona views now include public FAQs, so recipients of a share link can see commonly asked questions and answers without signing in.
  • Action controls across lists and cards have been unified into a compact, consistent inline button style for clearer and faster interactions.
  • Study and issue views are clearer: benchmark tables now show study names, and issue items have updated layout and styling for improved readability.

Week of May 11, 2026

This week we expanded benchmarking across evaluations and walkthroughs, and delivered multiple improvements to interview scheduling, session lifecycle handling, and email notifications to make studies easier to run and manage.

UpdatesPage.stats

Highlights

  • Add benchmarks across evaluations and walkthroughs so teams can define, run, and manage benchmark metrics directly in studies. The evaluation UI and metrics have been improved to make comparisons and tracking clearer, including support for flow- and persona-based benchmarking.
  • Improve interview scheduling and reminders by adding interview start dates, configurable reminder counts, and dynamic reminder scheduling. Paused interviews now send a confirmation email with a rejoin link so participants can resume sessions smoothly.
  • Enhance session lifecycle handling: sessions now respect end dates and show a clear closed-study message when finished, expired participant/observer links are handled gracefully, and expired sessions can be cancelled in bulk to keep studies up to date.
  • Improve email and notification reliability and clarity: the default sender is now labeled as 'Seer' for clearer delivery, reminder email handling and error feedback have been improved, and background reminder processing was adjusted to run hourly for timelier notifications.

Week of May 4, 2026

This week’s release improves the interview experience across conversation flow, audio reliability, session management, team accounting, and sharing/monitoring.

UpdatesPage.stats

Highlights

  • More natural and reliable interview conversations: AI follow-ups and responses are handled more coherently, opening prompts have been improved, questions clear as soon as they’re answered, and sessions can be marked INCOMPLETE to make interview state clearer for hosts and observers.
  • Smoother audio and browser support: microphone and audio source handling has been enhanced to reduce interruptions and overlapping speech, improving transcription consistency and overall participant audio experience.
  • Longer, clearer sessions: interviews can now run up to 60 minutes, include an estimated duration so organizers can set expectations, and sessions may have optional names for easier identification.
  • Team balance and usage tracking: team balances are now tracked and automatically adjusted when sessions are created or deleted, and balance information is surfaced when switching teams to help manage usage.
  • Easier sharing and monitoring: session lists include a copy-link control with visual confirmation, and observer views now show clearer participant role indicators and stay updated during live sessions for simpler sharing and oversight.
  • Better participant engagement and notifications: session introductions and consent prompts have been refined to encourage open-ended, conversational questions, and notification messages for qualitative analysis completion have been improved.

Week of Apr 27, 2026

This week’s release adds first-class support for Interview studies.

UpdatesPage.stats

Highlights

  • Add support for creating and managing Interview studies within the app, including billing support and full management UI so teams can run interview-based studies end-to-end.
  • Improved clarity and accessibility in interview session participant lists — participant indicators are clearer and tooltips provide better, more accessible interaction.

Week of Apr 20, 2026

This week’s updates improve team and study management, as well as public sharing.

UpdatesPage.stats

Highlights

  • Team deletion: admins can delete teams through a clear confirmation flow that now transfers any remaining balance to the company team and surfaces whether the team has members or studies so you can make informed decisions.
  • Study transfer between teams: move studies to another team using a new transfer dialog with permission checks and clearer error messaging to make transfers predictable and secure.
  • Improved public shared reports: shared study pages now include expandable takeaways and updated footer copy to make externally shared results easier to read and act on.
  • Clearer scoring and evaluations: grading logic and threshold handling have been streamlined so scores and assessment results are more consistent and easier to interpret across reports.
  • Team list and settings polish: balances now display in dollars, date and member role displays are cleaner.

Week of Apr 13, 2026

This week’s updates adds automated weekly usage summaries.

UpdatesPage.stats

Highlights

  • Automated weekly usage summary emails highlight platform activity and key usage trends to help monitor engagement and adoption.

Week of Apr 6, 2026

This week’s release makes it easier to share qualitative analysis.

UpdatesPage.stats

Highlights

  • Share qualitative studies publicly via a simple link so collaborators can view analysis without needing an account.
  • Recipients of a shared study link can open and browse the study overview and insights directly, simplifying collaboration and review.

Week of Mar 30, 2026

This week we introduced a synchronized teleprompter for live sessions and made live-session controls and notifications less disruptive to improve presentation flow and privacy.

UpdatesPage.stats

Highlights

  • Interactive teleprompter for live sessions: presenters can show and control a shared script while participants see real-time updates, making interviews smoother and more consistent.

Week of Mar 23, 2026

This week focused on adding study takeaways. Improvements include automatic and on-demand TLDR generation, takeaway editing and ordering, and source attribution.

UpdatesPage.stats

Highlights

  • Automatic and on-demand TLDRs: summaries can now be generated automatically when a study completes and you can regenerate a TLDR manually when needed, with clear status visibility.
  • Takeaway management: create, edit, and delete takeaways with immediate UI updates.
  • Organize takeaways and recommendations: reorder takeaways and recommendations via drag-and-drop and view them with numeric and alphabetic enumeration.

Week of Mar 16, 2026

No product changes were released this week.

UpdatesPage.stats

Week of Mar 9, 2026

This week’s updates make study creation smoother and more reliable, improve heuristic evaluation workflows, and enhance live session clarity and upload robustness.

UpdatesPage.stats

Highlights

  • Streamlined study and form flows: file upload areas are now fully clickable and prioritized (study details can be optional), forms have improved layout, spacing and responsive behavior, and a persistent submit bar keeps actions in view — making it faster and easier to create analyses, evaluations, and walkthroughs.
  • Better heuristic evaluation controls: you can filter and navigate results by screen, the last-selected heuristic is remembered between sessions, and the heuristic selector has improved search and display for faster review.
  • Improved live session experience: sessions that never started recording now revert to a scheduled state so status is accurate, participants leaving a session shows a clear floating banner, and video sizing has been refined for more consistent viewing.

Week of Mar 2, 2026

This week focused on making live sessions. Improvements include new role-based views and controls, more accurate session lifecycle handling with real-time updates, richer transcripts and analysis workflows, and clearer access to recordings.

UpdatesPage.stats

Highlights

  • New role-based live session experience: dedicated Interviewer and Observer views, an in-session toolbar, and audio/video enabled by default—making it easier to run and monitor sessions.
  • More reliable session lifecycle and live updates: sessions now handle recording start/finish more accurately, automatically revert to Scheduled if recording never began, and the session list updates in real time without full page refreshes.
  • Improved media and transcript capabilities: transcripts now include speaker diarization and analysis; session outputs display while processing and after completion, and recordings/transcripts are available via secure temporary links for easy access.
  • Analysis workflow enhancements: visible analysis status banners and a Run Analysis button on session lists, plus tighter integration for qualitative analysis results.
  • Usability and layout updates: scheduled/preview badges for live studies, clearer session link cards and button placement, adjusted visibility of session controls, and consolidation of study menu options (note: study sharing has been removed).

Week of Feb 23, 2026

This week focused on making qualitative analysis more powerful and discoverable, improving media and transcript interaction, streamlining uploads, and giving teams clearer control over funds and billing.

UpdatesPage.stats

Highlights

  • Structured qualitative analysis: analyses now produce organized insights with quote matching, and automatic study names and cover images—making analysis results more reliable and easier to act on.
  • Media playback and transcript sync: play media directly from insight view, click quotes or timestamps to jump to the exact media time and transcript position, and use enhanced transcript highlighting (with a legend) to distinguish selections and quote types for faster validation.
  • Smoother uploads and clearer limits: drag-and-drop support plus enforced, dynamic file restrictions (max files, sizes, and allowed types) and clearer form labels to reduce upload errors and speed study setup.
  • Team funds and purchasing improvements: new granular team fund permissions, fund-based credit purchasing with amount validation, and conditional display of team balances in the sidebar so only authorized users see financial details.

Week of Feb 16, 2026

This week’s updates improve evaluation accuracy and clarity, make billing and fund purchases more reliable and precise, fix persona sharing visibility, and smooth out team navigation and UI layout issues.

UpdatesPage.stats

Highlights

  • More accurate and consistent evaluation scoring — a new weighted scoring and grading approach delivers clearer grades and better reflects issue severity in heuristic results.
  • More reliable billing and purchases — pricing is now tailored by study type, purchase/auto-refill flows reflect those prices, and payment setup sessions no longer affect account balances.
  • Personas shared with your company now appear reliably and respect company visibility filters so shared work is accessible to the right team members.
  • Improved team context and navigation — alerts and forms show the relevant team name, and sidebar team switching now preserves search parameters for a smoother workflow.
  • UI polish for command controls and selectors — layout and overflow handling have been improved and keyboard handling simplified for more reliable display and interaction.

Week of Feb 9, 2026

This week’s release improves how you find and manage heuristic results and files, while increasing the reliability of duplicate detection.

UpdatesPage.stats

Highlights

  • Transitioned from credits to balances for better clarity and future flexibility in how teams manage and use their funds.
  • Sort and filter heuristic evaluation results — use a dropdown to sort results and apply filters by severity, source, or specific heuristic to find relevant issues faster.
  • More accurate duplicate detection across screens — deduplication is improved to better identify and group duplicates across multi-screen content, reducing false matches.

Week of Feb 2, 2026

This week focused on improving reliability and performance.

UpdatesPage.stats

Week of Jan 26, 2026

No product changes were released this week.

UpdatesPage.stats

Week of Jan 19, 2026

No product changes were released this week.

UpdatesPage.stats

Week of Jan 12, 2026

This week’s updates improve team and account management, media review, and evaluation workflows — delivering faster media analysis, clearer settings UI, and more reliable form interactions.

UpdatesPage.stats

Highlights

  • Easier team management: invite members and handle activation, deactivation, and permanent removal with clearer, purpose-built dialogs and improved error feedback.
  • Cleaner account settings: new integration icon and reusable settings sections, plus visual loading indicators and smoother form interactions for a more polished account management experience.
  • Improved image preview and gallery experience: click-to-open full-screen previews with better sizing and responsiveness, and added screen-reader titles for improved accessibility.
  • Faster, higher-quality video analysis: dual-resolution frame extraction speeds up deduplication and improves the quality of AI-driven analysis results.
  • Better evaluation reviews and exports: sticky headers make navigating long evaluations easier, and exported evaluation reports now include issue severity for clearer reporting.
  • More reliable form actions: the stop/submit button no longer briefly re-enables before redirects and unnecessary loading interstitials have been removed for steadier submit flows.

Week of Jan 5, 2026

This week’s release improves reliability and consistency across the platform, with better handling of service interruptions, more dependable payments and auto-refills, and clearer behavior for study statuses, persona management, image uploads, and email communications.

UpdatesPage.stats

Highlights

  • Improved platform reliability during external service disruptions so study processing and evaluations are less likely to stall or produce inconsistent results.
  • Fixed and improved image upload and access behavior so profile and study images display reliably and respect team and company visibility settings.
  • More reliable payments and auto-refill handling with safeguards to reduce duplicate triggers and improve credit management.
  • Standardized study status handling and action responses for clearer, more consistent behavior across study workflows and fewer confusing state changes.
  • Updated and standardized email content so notifications are clearer and now reflect a 1 business day response expectation.

Week of Dec 29, 2025

This week we shipped a first-party Figma plugin and an in-app notifications system, plus several UX and reliability improvements across evaluations and study management to make integrations and results easier to use and understand.

UpdatesPage.stats

Highlights

  • New Figma plugin: select and export frames directly to the app with a streamlined UI, an easy return to the app after success, and improved handling for uploads and comments to make the integration more reliable in everyday use.
  • In-app notifications: a notification bell with Personal and Team tabs, admin filtering, clearer icons and labels, and new alert types for study completion, study failure, and depleted team credits so teams stay informed about important events.
  • Heuristic evaluation improvements: evaluations now display all heuristics with a grading system and explanatory tooltips, plus UI enhancements that make results clearer and easier to interpret.
  • Study interface updates: 'Bookmark' replaces 'Star' for clearer labeling, icons added to filter/sort controls and menus, and responsive label behavior to improve discoverability and navigation on different screens.
  • Improved authentication and session handling for plugin flows and uploads to reduce interruptions and increase reliability when connecting and using external design tools.

Week of Dec 22, 2025

This week’s updates improve sharing and collaboration across studies and personas, streamline team navigation, and add clearer access control and company-claim workflows to make collaboration more reliable and discoverable.

UpdatesPage.stats

Highlights

  • Share studies, personas, and walkthroughs more easily: add share links with a simple toggle, streamlined visibility choices, and consistent sharing controls available from lists and detail views with helpful tooltips.
  • Faster team navigation and discovery: a new sidebar team switcher includes a 'Join Team' option, a prominent 'New' button, and redirects that return you to the studies list after switching teams.
  • Company claim workflow: users can submit and manage pending company claims through a clear dialog-driven flow, enabling teams to claim and activate company profiles.
  • Clearer access handling: improved access checks and a dedicated access-denied experience explain why a study is unavailable and guide users on next steps.
  • Sharing and accessibility fixes: copy-link controls now include proper labels for assistive technologies, and visibility/membership handling has been corrected so sharing and access behave consistently.

Week of Dec 15, 2025

This week’s work improves how design imports and media are handled, makes studies easier to use when empty, adds a heuristics library for managing checks, and polishes credit-related UI for clarity.

UpdatesPage.stats

Highlights

  • Design file imports now provide clearer guidance and warnings when imports are rate-limited, contain only non-frame content, or represent very long flows, so you know how to adjust files or retry.
  • Media improvements: you can now extract frames from uploaded videos to include in evaluations and walkthroughs, and the image-generation model has been updated for higher-quality visuals.
  • Studies page improvements: simplified wording throughout the studies pages and a new empty state that guides users when no studies exist yet.
  • New heuristics library: browse and manage heuristic checks from a dedicated library interface to make heuristic reviews easier to find and reuse.
  • UI clarity and labels: improved credits visibility in the navigation, shortened and clarified card titles in settings, and consolidated activity labeling for better readability.

Week of Dec 8, 2025

This week’s updates improve team onboarding and billing automation, make study management faster and more reliable, and introduce AI-generated weekly release summaries for easier visibility into changes.

UpdatesPage.stats

Highlights

  • AI-generated weekly release notes are now available in the app, providing concise summaries of recent changes to help you stay informed.
  • Simplified team invites and onboarding: invite people directly into specific teams, see suggested members during domain-based enrollment, support pending invites and automatic company enrollment, and manage member roles more easily.
  • Auto-refill for team credits: enable automatic credit top-ups (including zero amount), configure refill settings from billing, and enjoy clearer controls and confirmation flows.
  • Better study organization: star/bookmark studies across the app, sort and filter study lists by type and owner, and access starred items from study, persona, and evaluation views for faster access to important work.
  • Improved upload and form reliability: uploads are faster and more resilient with increased concurrent upload throughput, retry handling and offline detection; forms now surface connectivity warnings and long-flow alerts to reduce risk of lost work.
  • Clarified UI wording and behavior across the app (for example, using “screens” consistently), corrected violation count display, and improved tooltips and alert layouts for clearer guidance.

Week of Dec 1, 2025

This week we shipped a major usability push: a redesigned public site with clearer conversion paths, improved study management tools, and a new design-workspace commenting integration that makes it easier to share findings.

UpdatesPage.stats

Highlights

  • Better Studies list — Find and manage studies faster with fuzzy search, sortable columns, persistent view and page-size preferences, mobile-friendly sidebar behavior, loading skeletons and helpful tooltips. Study rows now surface the owner and last updated person for clearer context.
  • Design-workspace integration — You can now connect your design workspace and post comments directly from study results via a new dialog and alerts. The integration is enabled by default and now shows clearer messages when external service limits affect posting.
  • Public site refresh — Redesigned homepage and pricing pages with a stronger hero, capabilities and data-safety sections, updated FAQ and pricing layout, client logos, and a prominent demo CTA to improve discovery and conversion.
  • Contact and demo flows — Added a contact page plus a fully functional demo request form with improved accessibility, styling, and reliable submission handling; form success messages and layout have been standardized for a smoother experience.
  • Improved communications and sign-in experience — Email templates include a clearer divider and formatted labels, success messaging is more consistent, and the external sign-in button and navigation have been polished for clarity.

Week of Nov 24, 2025

This week focused on improving credit purchasing and management, making evaluation results more relevant, and clarifying UI behavior to prevent accidental actions.

UpdatesPage.stats

Highlights

  • Streamlined credit purchasing and management — users can purchase credits via a simplified checkout flow, view recent purchases and a credit ledger, transfer credits between teams, see team credit balances, and benefit from automatic team selection and enforced purchase permissions where applicable.
  • Clearer in-app guidance when credits are low or unavailable — dismissible alerts and contextual messaging are now shown across relevant pages, with prompts to purchase or claim team billing where appropriate.
  • More useful evaluation results — cognitive walkthroughs and heuristic evaluations now produce fewer duplicate items, filter recommendations by goal relevance, and include context from adjacent screens so findings and recommendations are more actionable.
  • Safer persona and study management — the app now prevents deleting personas that are in use and provides clear, contextual tooltips explaining why delete/edit actions are disabled.
  • Reliability and usability fixes — heuristic violation indicators are visible on mobile, credit balances display as whole numbers, and several UI interactions have improved performance and more robust network error handling for a smoother experience.

Week of Nov 17, 2025

This week’s release focuses on stronger team and access controls, clearer persona and study management, a new credits settings experience, and visual improvements across the app.

UpdatesPage.stats

Highlights

  • Easier company and team member management: admins can add, remove, activate/deactivate, and permanently erase members; personal teams are preserved when removing users; orphaned teams are identified; role and permission controls are clearer and update immediately in the UI.
  • Improved onboarding and team policies: companies can define default auto-join teams, users are auto-enrolled when appropriate, and there’s a toggle to disable personal teams for clearer team organization.
  • Better persona and study controls: persona creation permissions are enforced, company personas now appear in selectors for evaluations, team admins can manage team studies, and the app shows who last modified a study for better accountability.
  • New credits settings and clearer credit handling: a dedicated credits settings page with improved display and actions, plus updated behavior for initial credits during automatic enrollments.
  • Visual and media improvements: image galleries and evaluation layouts have been polished for better presentation, avatar contrast and fallbacks improved, and metadata image carousels aligned for a more consistent UI.
  • Ratings handling refined: rating is now optional when updating study content, and a duplicate-rating validation issue has been resolved to prevent blocked updates.

Week of Nov 10, 2025

This week focused on smoother team membership workflows, easier team switching across the app, and clearer study listings and upload limits to improve discoverability and communication.

UpdatesPage.stats

Highlights

  • Improved team join request workflow: admins can include a rejection reason, requesters can add a note when applying, and both admins and requesters receive notifications and emails when requests are processed.
  • New Team Switcher and persistent selection: switch teams from the UI and keep the selected team reflected in the URL so your team context stays consistent across pages, including the studies view.
  • Better study visibility: pending PERSONA studies without records are now included in study listings so you can find and manage them more easily.
  • Clearer upload limits and study handling: upload limit naming and related behaviors were clarified to reduce confusion when submitting study data.

Week of Nov 3, 2025

This week’s release improves team management and membership controls, adds severity ratings to help prioritize usability issues, and makes studies and evaluations more reliable with clearer failure feedback.

UpdatesPage.stats

Highlights

  • Easier team discovery and membership: browse teams with descriptions and member counts, request to join teams and see request status, and for admins, review and manage incoming join requests.
  • Configurable team join policies: teams can enforce different membership rules (open, invite-only, secret) so organizations can control how members join.
  • Severity ratings for usability issues: add, view, and update a severity level on issues and evaluation results (including a default “None” option) to help prioritize remediation directly from issue cards.
  • More reliable studies and clearer failure feedback: failed or re-run studies now replace prior results with fresh evaluations and present clearer messages when prototype file fetches or evaluations fail, making it easier to understand and recover from problems.

Week of Oct 27, 2025

This week focused on persona versioning and improving usability across lists and AI-powered evaluations. Key updates make it easier to manage persona history, navigate large team/member lists, and rely on more consistent automated assessments.

UpdatesPage.stats

Highlights

  • Persona versioning: create and view multiple versions of a persona, see version details in persona profiles and study cards, and browse studies related to a specific persona version to preserve context and track changes over time.
  • Pagination for company teams and members: new page controls and clearer navigation icons make it simpler to browse and find teams and people in long lists.
  • Edit permissions for persona owners: corrected access logic so persona owners reliably have the ability to edit their personas.
  • More consistent AI evaluations: heuristic assessments are now more reliable and faster, reducing variability in automated feedback.

Week of Oct 20, 2025

This week focused on expanding and improving persona profiles: you can now update personas with better validation and images, capture richer role and company details, add tools and expertise, and enjoy smarter form behavior.

UpdatesPage.stats

Highlights

  • Edit and save personas: update persona profiles directly, including uploading or replacing profile images, with validation to prevent incomplete or invalid submissions.
  • Tools and expertise: add a dedicated tools section to persona profiles and specify expertise levels for each tool, making personas more detailed and actionable.
  • Richer role and company details: capture employment status and refined job title information, plus Annual Recurring Revenue, so personas better reflect role context and account value.
  • Smarter decision-power handling: when a persona is marked as having no purchasing influence, the related budget fields are automatically cleared to avoid misleading information.
  • Improved persona images: updated image prompts to produce clearer, more relevant visuals for persona profiles.

Week of Oct 13, 2025

This week we expanded the Heuristics library and management tools, simplified heuristic creation and organization, improved evaluation output and example handling, and made evaluation and persona generation more reliable.

UpdatesPage.stats

Highlights

  • Browse, create, and manage heuristic families and sets from the Library: clearer section titles and layout, a dedicated view for heuristic family details, and contextual controls so company admins can add custom heuristics.
  • Revamped Heuristic Set creation: a redesigned form with better validation, clearer labels and counts, the ability to add/cancel heuristic inputs, and drag-and-drop reordering for faster organization.
  • Richer evaluation results and example handling: evaluation output now includes a heuristic label, description, and example snippets; example violations show improved messaging and a fallback when no examples exist.
  • Better ownership and context: heuristics now surface their creator and include family details when viewed, making it easier to understand provenance and groupings.
  • Improved reliability: persona generation and the evaluation process handle failures more gracefully and respect organizational boundaries, and pages update appropriately after heuristic changes so the UI reflects edits immediately.

Week of Oct 6, 2025

This week’s release improves how teams define and use heuristics for evaluations, enhances reliability when loading heuristic data, and adds team-focused management features including study transfer and team-based persona visuals.

UpdatesPage.stats

Highlights

  • Create and manage custom heuristics and organize them into families so teams can define, reuse, and standardize evaluation criteria.
  • Select heuristics or heuristic families directly in the evaluation form — selections update immediately and are applied to the evaluation for faster, more accurate scoring.
  • Heuristics now load and display more reliably during evaluations, reducing interruptions and improving result consistency.
  • Move studies between teams while preserving their associated files and access, making it easier to reorganize work and ownership across teams.
  • Persona images and team visuals are generated at the team level, and changing the selected team refreshes your dashboard and study lists immediately for up-to-date context.

Week of Sep 29, 2025

This week focused on making AI-driven UI reviews more actionable and user-centered, plus a small visual polish for layout consistency.

UpdatesPage.stats

Highlights

  • AI-driven heuristic and cognitive evaluations now require explicit references to concrete UI/UX elements and provide clear, actionable recommendations, making review output easier to act on.
  • Evaluations are more focused on the intended user and their goals; when target-user details are missing, the system makes sensible assumptions so feedback stays relevant.
  • AI-generated reviews are more consistent and responsive, improving the reliability and timeliness of evaluation results.
  • Spacing for separators has been adjusted for improved visual layout consistency across the app.

Week of Sep 22, 2025

This week’s updates streamline evaluation workflows, improve team management and billing clarity, and make study data and assets easier to work with and discover.

UpdatesPage.stats

Highlights

  • CSV exports preserve original file names and use consistent formatting, making downloaded study data easier to identify and analyze.
  • Automated evaluations (heuristic and cognitive walkthroughs) are faster and more reliable: batching speeds up processing and background retries reduce intermittent failures so results complete sooner.
  • Evaluation forms and uploader UX improved: clearer instructions and stronger validation prevent incomplete submissions, while a redesigned asset carousel adds sorting and remove controls, better visuals, and higher image limits for easier upload and organization.
  • Team management and billing are clearer and more flexible: inline and settings-based team renaming, membership status tracking with deactivated members excluded from enrollments, consistent charging of the selected team, and visible team credits in the sidebar.
  • Persona pages now show a related-studies carousel and updated study cards, making it easier to discover and navigate studies connected to a persona.

Week of Sep 15, 2025

This week’s release improves team management and member workflows across the app and introduces a more reliable email OTP sign-in experience with clearer resend and cooldown messaging.

UpdatesPage.stats

Highlights

  • Quickly switch teams from the top navigation using the new team selector, making it faster to move between teams you belong to.
  • Invite and onboard team members more easily: team admins can invite company members to teams, invitations send email notifications to new members, and invite flows provide clearer confirmation feedback.
  • Find and manage team members faster with a searchable member list, improved member detail views, and clearer empty states; teams pages now focus on teams you administer and hide personal team toggles for admins.
  • Added email OTP sign-in with improved resend handling and user-facing cooldown messages, clearer verification prompts, and increased reliability for sign-in links.
  • Miscellaneous UI and copy fixes: corrected messaging and punctuation, improved popover sizing and notification visibility, and clarified sign-in button text and input behavior.

Week of Sep 8, 2025

This week focused on making company and team management easier and more transparent: streamlined team creation and member management, a clearer company/domain claim and approval flow, and smoother join/onboarding experiences.

UpdatesPage.stats

Highlights

  • Submit and track company/domain claims with an approval workflow and clear status updates — claims show pending/authorized states in the app and trigger clearer email notifications so ownership requests are transparent and easier to manage.
  • Faster team setup for company admins: create teams from the company settings, invite members during creation, and enjoy improved member selection. You can also toggle visibility of personal teams to keep team lists focused.
  • Easier member management and role visibility: search and sort the company members list, update member roles from the interface, and see membership roles in the sidebar and user menu. Access to company settings is now enforced by role so only authorized users can make changes.
  • Smoother joining and onboarding: clearer messaging and consent flows when joining a company, automatic association of personal teams to companies based on email domain, and recognition of first-time sign‑ins to improve the initial experience.
  • Improved communications and dialog polish: invite and claim emails use clearer language and action wording, and dialogs have adjusted spacing and messaging for a more polished, user-friendly experience.

Week of Sep 1, 2025

This week we shipped organization and team management improvements, added PDF export for heuristic evaluations, and polished account navigation to make company and credit workflows clearer.

UpdatesPage.stats

Highlights

  • Organization settings and membership management: a new Org settings page lets admins update company name and logo, manage members and invitations, and create a company for your organization based on your email domain.
  • Team-level credits: teams now have credit balances with an initial allocation for personal teams, the ability to select and consume team credits when creating studies, and a visible credit history so teams can track changes.
  • PDF export for heuristic evaluations: you can now export heuristic evaluation reports to PDF with improved layout and print-specific tweaks for cleaner, more readable exports.
  • Improved account navigation and settings: the user menu now surfaces your organization context and clearer navigation to Account Settings, and the Account page shows updated user and company information with management controls.
  • Fixed company logo display so logos now render correctly across account and organization pages.

Week of Aug 25, 2025

This week’s release strengthens team and ownership handling, expands persona capabilities, and delivers several UI and workflow improvements to make creating and running studies more reliable and pleasant.

UpdatesPage.stats

Highlights

  • Automatic personal teams and clearer team context: new accounts get a personal team and the app uses your selected team when creating studies, so ownership and team context are consistent and predictable.
  • Richer persona profiles: added job title and ethnicity fields, increased persona description length to 500 characters, and updated demographic icons — making personas more detailed and easier to identify. When a persona has a name, new studies will default to that persona’s name.
  • Safer and smarter forms: persona and location forms now prevent accidental submissions (for example, pressing Enter while place suggestions are visible), disable the submit button when no meaningful input is present, and respect users’ available credits during persona creation.
  • Smoother study workflows: the interface now refreshes automatically when a study completes so results appear immediately, and background status checks for studies have been made more reliable.
  • Visual and layout polish: improved button visibility and opacity, corrected avatar sizing and aspect ratio, refined loading skeletons, and other small UI tweaks for a cleaner, more consistent experience.

Week of Aug 18, 2025

This week focused on building out persona capabilities and improving study workflows: you can now create richer personas, attach them to evaluations, select them more easily in forms, and enjoy several UI clarity fixes.

UpdatesPage.stats

Highlights

  • Create and view richer personas with profile photos, cover images, demographics, and descriptive details so personas better represent real users.
  • Associate personas with heuristic evaluations and cognitive walkthroughs and see linked persona details on evaluation and walkthrough pages, making studies more contextual and actionable.
  • Faster, more reliable persona selection inside heuristic and walkthrough forms — improved inline selection, keyboard/focus behavior, and input handling for smoother workflows.
  • General UI polish for clarity and consistency: improved list rendering, text wrapping, icon alignment, and cover/gradient spacing across persona and study pages for better readability.
  • Clarified evaluation inputs by normalizing heuristic labels and updating budget options so values are easier to understand and compare.

Week of Aug 11, 2025

This week we added full persona support: you can create rich personas (including generated images) and run persona-based studies, plus several usability and reliability improvements to study controls and exports.

UpdatesPage.stats

Highlights

  • Create detailed personas with a dedicated form — add name, description, goals, locations, purchase triggers, and optional photos/cover images to model customer types more effectively.
  • Generate and attach persona images directly from the app — persona photos and cover images are created and processed automatically so you can include visuals when building personas.
  • Run persona-based studies — studies can now be associated with personas so you can design and execute experiments that use persona profiles as part of the study setup.
  • Improved persona form usability — the form is reorganized into accordion sections, with clearer labels and placeholders and better handling of uploaded files to avoid accidental overwrites when cancelling.
  • Study controls and exports improved — retry/polling behavior for study runs is clearer and more reliable, and CSV export now preserves step values for accurate reporting.

Week of Aug 4, 2025

This week’s release focuses on improving account management and notification controls, streamlining study workflows and file attachments, and polishing the UI for performance and accessibility.

UpdatesPage.stats

Highlights

  • Manage your profile from a new Account page: update your name with validation, upload or remove profile images, and access profile actions directly from the sidebar.
  • Control notifications with a dedicated Communication Preferences panel—view, edit, save or cancel your settings. Sensible defaults are now available for existing and new accounts so preferences are consistent.
  • Improved study workflows: initializing and finalizing studies is more consistent across study types and now supports attaching and saving study files for reliable result capture.
  • Faster and more reliable loading of account and sidebar user information for a smoother signed-in experience.
  • Visual and accessibility improvements across the app: more consistent spacing and alignment, reduced layout shifts, improved button accessibility, and clearer hover interactions.

Week of Jul 28, 2025

This week focused on improving evaluation workflows, reliability, and the user experience with clearer error pages, better diagnostics, and UI refinements.

UpdatesPage.stats

Highlights

  • Improved cognitive walkthrough and heuristic evaluation flows so users can submit evaluations more reliably; added sensible file upload limits and clearer feedback on evaluation pages.
  • Enhanced application logging and diagnostics, including background logging for sign-in and credit requests, to help detect and resolve user-facing issues faster and improve overall reliability.
  • Introduced friendlier error and 'not found' screens across both signed-in and public areas to provide clearer guidance and recovery options when something goes wrong.
  • Refined UI and interaction elements — updated styling and animations plus an improved More menu on study pages — making navigation and actions more intuitive and visually consistent.
  • Made study updates and results handling more reliable: saving study names and sorting heuristic results now behave consistently with improved error feedback.

Week of Jul 21, 2025

This week focused on improving access control and reliability for studies, walkthroughs, and evaluation pages, plus standardizing production logging to speed up issue detection and resolution.

UpdatesPage.stats

Highlights

  • Added session validation across studies, walkthrough, and evaluation flows so only authenticated users can access those pages and are guided appropriately when not signed in.
  • Improved error handling and user-facing messages on studies, walkthrough, and evaluation pages so pages render more reliably and failures present clear, actionable information.
  • Standardized and expanded logging across frontend and backend services with consistent log formatting, helping the team detect and resolve issues faster.
  • Scoped remote/production logging to production environments only, reducing noisy telemetry during development while preserving monitoring for live systems.

Week of Jul 14, 2025

This week’s release improves observability and refines the Walkthrough and Evaluation experiences: clearer, centralized logging and monitoring, richer form submissions with prototype import, better feedback for uploads, and added legal pages and navigation improvements.

UpdatesPage.stats

Highlights

  • Improved structured logging and monitoring across background processes and services, producing clearer, more consistent logs and health metrics to help surface and resolve issues faster.
  • Walkthrough and Evaluation forms now capture a target user and additional context with each submission, and submissions are associated with the submitting user for better traceability.
  • Added design-prototype URL import to the Evaluation form, plus a gallery view and collapsible sections to make walkthrough content easier to review and navigate.
  • Improved import and file handling with clearer, actionable error messages and stricter file validation so uploads and prototype imports provide immediate user feedback.
  • Added Terms and Privacy pages and improved site navigation and terminology for a more consistent, discoverable experience.

Week of Jul 7, 2025

This week focused on making the Cognitive Walkthrough experience more complete and reliable, adding study re-run tracking and credit handling, improving sign-in reliability, and polishing UI layout for clearer results.

UpdatesPage.stats

Highlights

  • Complete Cognitive Walkthrough workflow: create, edit and delete issues and recommendations directly in the walkthrough UI; improved results display with filtering and clearer step navigation.
  • Study re-run tracking: studies now track attempt counts and re-runs correctly, with credits adjusted appropriately when a study is re-run.
  • Improved sign-in flow: resolved Google sign-in reliability and simplified sign-in error handling to reduce interruptions.
  • Cleaner, more readable UI: refined InfoCard, accordion, badges and spacing for better layout and easier scanning across walkthrough and heuristic views.
  • More relevant export options: export choices are now limited to study types where they apply, reducing confusion.

Week of Jun 9, 2025

This week’s release introduces a dedicated pricing page with clearer plan comparisons and self-service credit requests, plus improved purchase communications and visual polish across the site.

UpdatesPage.stats

Highlights

  • New pricing page: view all plans and tiers in one place and request additional credits directly from the pricing page for a simpler purchase workflow.
  • Faster comparison: pricing details are presented in a clear table layout so you can scan and compare plans more quickly.
  • Clearer purchase communications: users now receive styled, branded confirmation and request messages that explain next steps and provide reassurance after a credit purchase request.
  • Improved visual consistency: updated header theming and unified spacing across pages for a cleaner, more readable interface.

Week of Jun 2, 2025

This week’s updates make it easier to review and share heuristic findings by enriching exports and improving on-screen clarity.

UpdatesPage.stats

Highlights

  • CSV and Excel exports now include heuristic ID, issue ID, recommendation ID, category, and label — making reports easier to cross-reference and import into other tools.
  • Heuristic list display updated so labels are clearer and badges are restyled — enabling faster scanning and better context when reviewing items.
  • Exported files now match the on-screen labels and categories, reducing manual reconciliation when sharing or analyzing results.

Week of May 26, 2025

This week's release adds CSV and Excel exports, brings automatic study status updates to the UI, and improves heuristic organization and mobile interface behavior.

UpdatesPage.stats

Highlights

  • Download study data as CSV or Excel directly from the study menu for easier offline analysis and sharing.
  • Study status now updates automatically in the interface so you see progress and state changes without refreshing; update frequency has been adjusted to reduce distractions.
  • Heuristics can now include categories and labels, making it easier to organize and identify related items.
  • Improved heuristic UI and mobile behavior: cleaner header layout, better accordion responsiveness on small screens, and fixed an issue that affected the add issue button on mobile.

Week of May 19, 2025

This week’s release improves sign-in flows and delivers major usability upgrades for heuristic evaluations, including the ability to add and edit issues and recommendations, more reliable saving and clearer presentation.

UpdatesPage.stats

Highlights

  • Improved sign-in experience: users can sign in with email or Google, receive clearer verification messages, and benefit from better email validation and confirmation feedback when requesting sign-in links.
  • Add and edit heuristic issues and recommendations in context: you can now create issues (including images and descriptions), add recommendations, and edit or cancel changes without leaving the evaluation view.
  • More reliable saving and display for heuristic evaluations: submissions and recommendation changes persist consistently, and results are presented in a predictable order by step and time to make reviews easier.
  • Cleaner, more readable interface and better mobile behavior: refined headings, adjusted typography, responsive dialogs and buttons, and layout tweaks improve clarity and usability across screen sizes.
  • Clearer inline feedback for updates: info cards and recommendation items now show more informative success and error messages and provide straightforward save/cancel controls for edits.

Week of May 12, 2025

This week focused on improving the usability and reliability of heuristic evaluations and cognitive walkthroughs, plus more consistent in-app notifications to make reviewing, editing, and managing studies smoother.

UpdatesPage.stats

Highlights

  • Redesigned heuristic evaluation results to make reviews faster and clearer — results now use a cleaner card layout, show step numbers, handle images better, present violation counts more clearly, and provide collapsible sections and filtering so you can focus on the issues that matter.
  • Easier management for cognitive walkthroughs — you can now create, preview, update, and delete walkthrough studies more intuitively, with a visible preview badge and improved step navigation for reviewing study steps.
  • Consistent in-app notifications across public and authenticated pages — success and error messages are now surfaced reliably so you get clear feedback while working.
  • Improved reliability when saving cognitive walkthroughs so saves complete more consistently and provide clearer feedback on success or failure.

Week of May 5, 2025

This week’s updates focus on more reliable background evaluations and improved input handling so larger requests are accepted and automated results are more consistent.

UpdatesPage.stats

Highlights

  • Background evaluations are more reliable and consistent: processing now waits briefly before analyzing newly uploaded files and recovers from short interruptions, reducing missed or partial results.
  • You can submit larger structured and form-based requests (e.g., JSON and URL-encoded) without rejection, allowing longer inputs to be processed.
  • Overall resilience of automated processing improved, resulting in fewer interruptions and more consistent outcomes from background features.

Week of Apr 21, 2025

This week’s work improves how study files are handled and how evaluation findings are tied back to their source, making results easier to trace and more contextually accurate.

UpdatesPage.stats

Highlights

  • View files by study — you can now retrieve all files associated with a study in one place, simplifying review and management of study assets.
  • Results linked to source files — heuristic evaluation and cognitive walkthrough findings are now associated with the specific file they reference, improving traceability.
  • Context-aware evaluations — evaluation processes now use the actual file content when producing findings, increasing the relevance and accuracy of recommendations.
  • More consistent file processing and result tracking — improvements reduce mismatches between files and results, making study outputs more reliable.

Week of Apr 14, 2025

Improved the guidance and wording used by our design review tools to produce clearer, more consistent, and more actionable usability and heuristic assessments.

UpdatesPage.stats

Highlights

  • Clearer cognitive walkthrough guidance that yields more detailed, step‑by‑step usability findings and actionable recommendations for addressing issues.
  • Expanded heuristic evaluation criteria to surface a broader set of design problems—including accessibility, consistency, error recovery, and user control—so reviews catch more relevant issues.
  • Standardized the structure and language across evaluation reports, making findings easier to scan, compare, and prioritize for follow‑up.

Week of Mar 17, 2025

This week focused on maintenance to improve the app's visual consistency and reliability. No new user-facing features were released.

UpdatesPage.stats

Highlights

  • Global styles now apply consistently across pages, reducing visual inconsistencies.
  • Reduced brief flashes of unstyled content during navigation to improve perceived load quality.
  • General visual reliability improvements to ensure a steadier, more polished user interface.

Week of Feb 24, 2025

Polishing and consistency updates across the app to deliver a smoother, more predictable experience for everyday tasks like signing in, navigating walkthroughs, and managing files and content.

UpdatesPage.stats

Highlights

  • More consistent and polished UI across core components (buttons, forms, dialogs, cards, breadcrumbs, carousel), resulting in a smoother and more predictable user experience.
  • Improved sign-in and account navigation flows for clearer and more reliable access to authenticated areas.
  • Enhanced walkthroughs and study pages with clearer layout and navigation, making it easier to create, view, and manage walkthroughs and studies.
  • Better file and media interactions — improved drag-and-drop file handling and gallery presentation for a more intuitive content workflow.

Week of Feb 17, 2025

This week’s release focuses on making studies more reliable and easier to manage: clearer, more actionable evaluation results, dependable failure handling with credit refunds, and new controls to retry and monitor studies from the UI.

UpdatesPage.stats

Highlights

  • Retry and study controls: a new Study button lets you view and manage study status and retry failed studies directly from the interface.
  • Automatic credit refunds for failed studies: when a cognitive walkthrough or heuristic evaluation fails, credits are refunded and the study status is updated accordingly.
  • Richer heuristic evaluation results: evaluations now include violation status, clear reasons, and multiple recommendations to make findings more actionable.
  • More reliable evaluation processing: improved handling of evaluation results reduces incomplete or misinterpreted outcomes, improving overall study accuracy and status reporting.
  • Clearer cognitive walkthrough guidance: instructions were refined to better surface discoverability, learnability, and usability issues, producing more consistent and useful findings.

Week of Feb 3, 2025

This week we launched and hardened guided study workflows—cognitive walkthroughs and heuristic evaluations—while improving file support, credit handling, and study status visibility.

UpdatesPage.stats

Highlights

  • Submit cognitive walkthroughs and heuristic evaluations and have results saved and viewable within your workspace.
  • Attach files (e.g., screenshots or supporting documents) to heuristic evaluations when submitting.
  • Automatic credit handling: credits are updated when studies run, and users receive automatic refunds if a study fails to process.
  • Clearer study progress: studies now include explicit statuses and automatically update to Completed when processing finishes.
  • Improved reliability and error handling for study processing, leading to more consistent results and clearer failure handling for users.

Week of Jan 27, 2025

This week’s release focuses on more reliable, user-friendly study and evaluation workflows: evaluations are processed in the background, the heuristic evaluation form is improved, and study/user management is easier and more consistent across the app.

UpdatesPage.stats

Highlights

  • Heuristic evaluations now run in a background job queue so submissions are processed asynchronously, improving responsiveness and throughput for submitted evaluations.
  • Heuristic evaluation form now supports file uploads and includes input validation to reduce submission errors and guide users through required fields.
  • Users can view detailed study pages and delete studies directly from the app, simplifying study management.
  • User and study data now load consistently across pages, improving the reliability of profile, study, and interview views and keeping displayed information up to date.

Week of Jan 20, 2025

This week’s release improves heuristic evaluations and refines visual presentation across the app, making submissions more reliable and content easier to view and act on.

UpdatesPage.stats

Highlights

  • Upgraded heuristic evaluation processing to a new v2 workflow, making evaluations more reliable and enabling richer inputs for more detailed results.
  • Fixed an issue with the evaluation form submission so heuristic evaluations now submit and process correctly.
  • Improved gallery image handling and styling so images display more consistently and provide a cleaner viewing experience.
  • Clarified recommendation presentation on heuristic pages so guidance is easier to read and act on.

Week of Jan 6, 2025

This week’s release focuses on UI and navigation improvements: more responsive layouts, a clearer flow for creating and navigating studies, and improved walkthrough and empty-state clarity.

UpdatesPage.stats

Highlights

  • Improved responsive layouts across the app so study lists, cards, and headers adapt better to different screen sizes for a cleaner viewing experience on phones and desktops.
  • Added a dedicated New Study page and enhanced sidebar navigation so it’s easier to create a study and move between Studies and other areas of the app.
  • Updated cognitive walkthrough pages to surface results directly and present walkthrough details more clearly, making it easier to review outcomes.
  • Polished UI interactions and messaging: card hover behavior feels more responsive and the studies page now shows a clearer message when no studies are available.

Week of Dec 30, 2024

This week’s release focuses on richer usability evaluations and easier access to study workflows. We added structured cognitive walkthroughs, a dedicated Studies page with improved navigation, and several UI refinements to make evaluations clearer and more reliable.

UpdatesPage.stats

Highlights

  • Run and review structured cognitive walkthroughs: create walkthroughs with step-by-step questions, expected responses, and issue tracking so teams can capture detailed usability observations and prioritize findings more effectively.
  • New Studies page and improved navigation: a dedicated Studies page plus updated sidebar dropdowns and breadcrumbs make it easier to find, open, and manage study-related workflows from a single place.
  • Clearer heuristic evaluations: evaluation pages now surface additional context and use an improved form layout to speed data entry and make results easier to interpret.
  • Fixed file attachment handling in the heuristic evaluation form so uploads now work reliably when adding supporting files.
  • Consistent media display: media and previews now maintain correct aspect ratios for clearer, more predictable viewing across devices.

Week of Dec 23, 2024

Improvements to heuristic evaluations this week make creating, submitting, and reviewing evaluations clearer and more reliable: you can add contextual notes, see study names more prominently, and benefit from stronger validation and file handling.

UpdatesPage.stats

Highlights

  • Add an optional Context field to heuristic evaluations so users can provide additional notes when submitting reviews.
  • Display the provided Context with evaluations and enforce a 1,000-character limit to keep notes concise and readable.
  • Make study names more prominent in evaluation lists and detail views to help users quickly identify and find results.
  • Improve form validation and file handling for heuristic evaluations to reduce submission issues and present results more consistently.

Week of Dec 9, 2024

This week’s updates improve the heuristic evaluation experience by allowing more detailed goals and removing UI constraints that made browsing and reading evaluations cumbersome.

UpdatesPage.stats

Highlights

  • The user goal field in heuristic evaluations now accepts longer input so you can capture more detailed, expressive goals.
  • Evaluation cards no longer show unnecessary scrollbars, making content easier to read and navigate.
  • Gallery items in heuristic evaluations now display at their full height instead of being clipped, so screenshots and notes are fully visible without extra work.